FAQs

Is it safe to oder with a credit card?

It certainly is safe.  We have a secure merchant account system that automatically checks your credit card and completes the transaction without anyone seeing your information.

How soon will my order ship?

Items will normally ship UPS Ground within 3-5 business days from the date of the order.  We cannot ship to PO boxes or to international addresses.

What is your return policy?

Your satisfaction is 100% guaranteed. Please contact us within 7 days of receipt of your order If you're not satisfied.  We will give you a choice of your money back or send you a replacement. 

You must return the product in the original box with the original packing and the item must be in the same condition that you received it in.  This is important for weight requirements. It can’t smell like smoke or have been left outside in the rain.  You will need to pay for the return shipping costs.

To return an item, please email us for detailed instructions on the return.  www.throwsnblankets.com

Please do not return an item before contacting us.  If an item is damaged during the shipping process you must contact us within 3 business days following receipt.

Do I have to pay sales tax?

We are required to charge 7.25% sales tax on products shipped to customers in Illinois.